Archive for the ‘Debt’ category

Dealing With Collections People

March 25th, 2008

We don’t generally have to deal with collections.  To my knowledge I have been ahead or on time with all of my payments for a year and a half.  Unfortunately this last Saturday we got a call form a store credit card collection agency that I was completely unaware of.  My wife was also unaware of the problem as we ran into some issues with email notification and spam filters combining to a net gain of nothing and a net loss of a stupid interest rate and late fee.  We’ve paid the card and now we’ll cancel it.  I don’t like store cards and I don’t know why this one was signed up for, I think my wife was offered tremendous savings of some sort.  We’ve lost the savings, but gained a lesson.

When dealing with a collection person remember several things about their job:

  1. Their job is to get money from you
  2. They are rewarded for getting money from you
  3. They are trained to ignore your personal situation and to demand money
  4. They hear all sorts of everything every day and are numb to what you have to say
  5. Rational discussions don’t mean anything because their job is not to be rational, it is to get money from you

So in dealing with these people, and they are people, though they may seem like monsters or jerks or rude people, just realize that their job is not to wave fees, reduce penalties, take your side, or help you get things straightened out.  In fact, in most cases you shouldn’t even talk to them.  The best way to deal with them is to not deal with them.  Instead, if you get a call from a collections agency, find out who it is they’re collecting for and then call the company they’re collecting for and bypass their job’s inherent socially aggressive issues.

Remember that they’re trying to figure out your payer type.  That is they’re looking for the type of person you are to find the argument that will talk you into paying them right now, which means they get rewarded. As soon as they get rude tell them they can stop being rude and work with you or you’ll hang up.  They may respond in various ways, but in the end don’t let their attitude cause you to get worked up.  This is what happens to me when I’m discussing things with people and they begin to ignore intellect and rationality.  They know that if you’re emotionally charged that this will get you to act one way or another.  Don’t let them get you worked up.  Hang up first.

Remember that if you’re legitimately in debt to someone you should attempt to pay it as soon as possible, but don’t let their problem be your problem.  Tell them that you’re glad to know the total you owe and you’ll figure out how you can go ahead and pay it on your time and schedule.  Say, “Thank you, good-bye,” and then hang up.  Don’t give them a foot in the door.  Hang up and then genuinely figure out how you can pay your debt and put it behind you.

Credit Rate Reduction: What Does it Mean to My Wallet?

March 19th, 2008

If you’re a newer reader you may not be familiar with the Credit Rate Reduction Rally.  One of the purposes behind the rally was to build a movement that is about optimizing interest rates for people paying off debt.  In my case doing this on one of our cards reduced the interest we’re paying per month (which also includes a lower balance from making payments) by $125.00 a month.  That would be like saving roughly $1,400.00 in one year’s time [calculated loosely with the assumption of a reducing balance with minimum payments].  Or three Nintendo Wii’s, several car payments, a very, very nice bottle of wine, a Mac Book with memory upgrade, or a nice donation to a charity.

Have you sat down and calculated how much money you might save by getting your interest rates reduced?  Be persistent, be consistent, and make them change your interest rate.  It could change your future!

Why I Could Personally Give a Flying Flip About When My Stimulation Check Arrives

March 19th, 2008

I will more than likely enjoy my economic stimulation check for all of two seconds as I flip it over, sign it, and then cash it in at my bank.  Upon actually receiving the funds in my account it will go towards paying off my debt.  The ‘fun’ of the spending money will be gone in a flash, but the excitement of being that much close to debt free is there.  In fact last night I got paid for some work and that money is going straight into the debt snowball.  Five hundy down in all principal since I’ve already made the normal monthly payment on  the Disguster Discover card.  It is this kind of extra payments that are exciting, but at the same time are a monument to my folly.

There are very few things in life that don’t come with lessons, but when they kick your pocketbook, the lessons feel a little more like sandpaper than satin.  I’ve found that each check gets me closer to the short term goal of debt paid off, but serve as a reminder, as I sign them,  that I’m signing off on the consequences of my previous stupidity.  I don’t say that to be melancholy, but more to emphasize that I recognize the consequences of past actions, and in the future, as I sign other checks after having my debt paid off, I’ll be signing them as a monument to where I’ve been, where I’m going, and to help build the foundation of the long term goal: financial independence.

Do you care about your economic stimulation check’s arrival date?  I figure that a few months difference in interest payments can be somewhat important, but the short term difference to me is insignificant.

Not Seeing the Soccer

March 8th, 2008

Soccer balls - Edited from Creative Commons: http://flickr.com/photos/hjl/37823927/sizes/l/Pardon my American term of soccer those of you who call it football. I blame my parents, they called it that because football was an awkward game with very large men attempting to damage one another while not getting damaged themselves. Its like politics only with more distinguishable words that the common man feels comfortable with. You see, my wife wants to sign up the girls for soccer [read: football/futball]. I want to sign them up, too. Just not for a combined total of $270.00. I’m going to declare that watching them play it is fun (we went to a free day where they could practice with a coach so as to hook us into the program). Its greater fun than watching the politicians for sure.

Our getting out of debt budget simply doesn’t have a $270.00 gap in it. Maybe if we saved up for a few months we’d have enough, but that would be money we’d be taking out of debt deduction instead of money going into the debt reduction process. In short we’d be paying our way out of debt for several months longer (or to put it in my wife’s terms: delaying our cash-only anniversary trip). In my mind its not worth it. I’m more than willing to do it once the debt is gone, but at present putting the debt as a lower priority feels like a violation of all that is mostly good (except for the politicians who are mostly not good).

So we’re going to have to discuss this because while we could eek it out of the zero budget, its not my first choice.  We love our girls, we love to see them get exercise and fun, we love to see them get the opportunity to dominate spheres and cause mild pain and suffering in (non-competitive youth) soccer, but this may just have to wait for one more year to go by.  We think next year we may just have all or most of our debt paid off.  Maybe we can buy a soccer ball and kick it in the backyard.  I know it isn’t the same, but neither is American Soccer and Football.  I blame the politicians.

Playing House: Everyone at the Card Company is Lying

February 15th, 2008

If you’ve seen the television show ‘House’ then you’ve probably heard the lines about everyone lying.  In each episode something goes wrong with some patient and they have to find out what is causing the ailment.  Often the problem has to be ‘dug’ into and they have to find out who is lying about information so that they can get to the truth of the problem.  They don’t take ‘no’ from anyone.

If you have tried to get a lower interest rate from a credit card company and they’ve said no to lowering your rate and you’re paying anything like 18%: they’re lying.  Don’t take no for an answer.  Dig deeper.  Go up the chain of command until you’re speaking to Warren Buffet’s cousin.  Get to the person who can and will say yes.  Don’t put it off, don’t delay, call now.  Get a lower rate and save yourself some big cash!

Excuses that drones at the card companies will use include:

  • Your rate is the best we can do – that is not possible
  • Your account has been locked for rate reductions because of late payments – this is a totally bogus issue that is policy.  Policy that can be over-ridden by a higher up manager
  • Your card offers you rewards, those rewards are funded by your interest rate – bull pucky.  Those rewards are paid for by any number of things – but the interest rate doesn’t fix things.  If you have to switch card companies now may be the time to do it

Kick the credit card interest rates in the butt.  We got our interest rates dropped twice and each time they dropped the rate we saved $50.o0 in interest per month!  Of course we’ve got enough debt that we’re paying a lot anyway.  However, getting the lower rate will help us pay it off faster.

Woo-Hoo! The Other Discover Card Just Got Its Rate Dropped!

February 5th, 2008

My bride came up to me and in her normal, ever so sweet way, told me that our debt reduction plan was insufficient.  Normally this sort of thing would be a good thing, except that I exaggerated… she was ticked that we weren’t further along.  She wasn’t angry at me so much, it was just that she wants to go on a romantic anniversary trip and the debt is hindering that.  She’s fired up.

So she called up Discover, with whom we have a large line of credit [and accompanying balance] that we’re paying off and talked to an employee to find out if they could give us a better rate yet.  They’d told us not until March the last time we asked.  Well, upon asking for a lowered rate the gal on the other end of the phone told her that she would give us a 12.9% rate.  My wife, being fired up, asked for a lower rate than that.  To which she said, “No, I can’t do that.”  But at least my wife tried.

So we’re now paying half as much interest as we were 7 months ago because we were persistent.  The Credit Rate Reduction Rally is going to be semi-annual, but just because the rally is not happening right now doesn’t mean you shouldn’t call and press for lower interest rates.

Interview: Pay-Day Loans with “John”

January 14th, 2008

I interviewed a buddy, “John” who was willing to talk to me about a bout with “Pay-Day” loans and lessons learned. Check out the audio podcast to learn more.

Pay Day Loans 4.5MB requires iTunes or Quicktime to listen to.

Less Than a Month Until the Credit Rate Reduction Rally

December 17th, 2007

If you’re new to the Watch My Money Maker blog you’re possibly not familiar with the Credit Rate Reduction Rally that is taking place next month.  From January 7th through 11th the world is invited to get blogging, posting, thinking, calling and making change to their credit card interest rates for the better.  Not everyone is aware of the fact that they can often negotiate lower interest rates for credit card debt.  Card companies make good money on charging interest, but they’d rather have you pay the cards off than leave them hanging with bad debt (even if later they come back with collection agencies).

Take a moment to check out the Credit Rate Reduction Rally homepage and consider blogging it yourself.  Or better yet: tell a friend.

Discover Card Canceled: Who is Diana’s Dad?

November 1st, 2007

In an effort to get rid of all debt and opportunities for debt I canceled my Discover card this morning.  First I called their toll free number and spoke to Penny in Utah.  After telling her that I wanted to cancel my card she asked why.  I asked her if she knew who Dave Ramsey was and she said, “No.” So I said that he was a financial adviser and I was closing my account on his advice.  She said she was sorry to hear that I wanted to close the account and that I would have to be transferred to someone else to close the account.  Apparently she didn’t have permission to close the account.  Right.  And monkey might fly out of my bum.  A recording told me I was headed to Arizona.

So I was on hold for a good while, just in case my patience would run out and I’d choose to keep the Discover card.  Diana in Arizona picked up the phone and began by re-assuring me that I was a valued card member since 2006.  She then asked me what she could help me with.  I told her I wanted to close the account.  She told me that closing out the account would take a bit of time and began her script/schpiel/drivel.  She had numerous reasons to keep the account alive.  At one point in time she was telling me that her dad earned $400.00 a year from Discover card.  Who is Diana’s dad?  Why does his financial practice of utilizing the card effect me?  Should I also have named my daughters Diana 1 and Diana 2 so that I could be even more like her dad?  What kind of car does he drive because surely I would want to be like this wise, older man!

Then the gasoline prices came into play: I could make money on gasoline!  Like my car didn’t have any expenses except gas and that Discover was going to pay me to have gas in my car.  Nope.  No dice.  Please cancel my card.

Ah!  Credit scores impact various things in life and I should keep this card so that my credit score could go up and the world would be a better place!  Nope, please cancel my card.

So I pulled out my big gun, the one that you’re looking at right now: I told her I was going to blog about this experience because it was abnormal and not customer friendly.  Miracle of miracles she said the account was closed and that I would still have 90 days to call back and ask them to re-activate it.  No thanks, I think I’ll avoid that headache a second time.

Should US Citizens Demand Financial Responsibility from the Government?

October 9th, 2007

As a US Citizen, who is trying to be financially responsible, I am disheartened by the blatant abuse of debt that the federal government has displayed.  If you look at the current total federal debt you will see that the United States, at the time of this writing is in debt by over nine trillion dollars (which is their conservative estimate).  This debt has not been so severe historically and reflects the general attitude of the three branches of the United States Government.  They have had a paradigm shift as has been reflected by their constituents in some regards.

I would love to see the government try to operate on a genuine, limited by the amount of income, budget.   According to the latest information I could find (from 2005) the government received around $934,703,000,000.00 in taxes from US citizens [this does not include other debts that were paid to the US from other countries and returns on any federal investments].  That number should indicate a budget of around nine hundred billion dollars.  If the federal government were to spend one tenth of that (ninety billion dollars) to pay off debt and stopped accruing more debt it would take it one hundred years to pay off that debt!  That’s a long time, but its possible that they could pay off the debt with some major trimming.

This site is not about political activism, its about financial management, and so I don’t want to go into politics on a specific level.  However, I do think that the federal government and the state governments need to get their act together or the problem of debt will effect the US economy severely – worse than its current dollar value decline.  I don’t have an answer as to where ninety billion dollars can be trimmed out of the budget (plus the $536,550,000,000.00 a year of excess debt they’re accruing) but I think it is reasonable for the United States citizen to communicate with their congressmen to get things changed.

Of course if I were to try to live like the US government I would accrue  $147.00 a day in new debt.  Or to put that into perspective $53,655.00 a year.  And if I live for another 40 years operating like that I would have over 783 million dollars in debt.  I bet I would have the sweetest hummer, though.  Oh, and a great sized house.  And I would have every iPod ever made.  And a recording studio.  And interest payments like you wouldn’t believe!  I would have to pay 3.62 million dollars a month in interest [assuming a federally available 5% interest rate]. Sweet googly-moogly that’s just insane!

Be financially responsible, tell your government they should be responsible, and for goodness sake don’t run with scissors!